It's great to see Google coming in and validating the market that we're in. The company's doing well financially, and continue to grow callers. It's an exciting

It's great to see Google coming in and validating the market that we're in. The company's doing well financially, and continue to grow callers. It's an exciting place to work, and I'm glad to be here. When Goog-411 first came out, I was impressed: They do Call-Completion (auto-dialing the number you called), which we don't, and I'll admit it's a nice feature.. It's just expensive to do. (They eat those minutes) On the other hand, we have live operators, and were Google prefers automation, so there are always tradeoffs. .Our Automation is pretty great, but we know that some people won't get recognized, so we give a Liveop backup, and Google doesn't. I'm afraid I can't really go into details more than that without breaking agreements.