I think you're confusing users with customers. Most SAP users probably don't like it or hate it, but the people buying or paying for it? (CEO's, shareholders, e

I think you're confusing users with customers. Most SAP users probably don't like it or hate it, but the people buying or paying for it? (CEO's, shareholders, etc).. they probably love it, and word of mouth does work - if someone has a SAP-killer that people don't know about, I haven't heard of it. ju-st said it best - https://news.ycombinator.com/item?id=10617830 https://news.ycombinator.com/item?id=10617830 Also, long sales cycles are normal in huge multimillion dollar B2B products.