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Slack is Down
- kordless 11y agoStarting about 30 minutes ago, my Slack clients all started having issues connecting to Slack. It went from working to not working in about 10 seconds. I've also been trying to access the Slack Status page with little success. Their Twitter account doesn't seem to be very helpful, but is at least working: https://twitter.com/SlackHQ https://twitter.com/SlackHQ
- davelnewton 11y agoThus begins the slew of "Slack oh noes" posts.
- wuliwong 11y agoActually there have been more posts like yours, predicting those types of posts than those types of posts themselves.
- davelnewton 11y agoInteresting, because I saw only mine, but 6-12 Slack posts.
- rekoros 11y agoWe (https://sameroom.io https://sameroom.io) suggest rigging up a contingency chat solution for situations like these. Our service can be used to keep key channels synchronized between main and secondary chat systems—to avoid losing context when switching over. Having this in place is particularly important if _your_ outage coincides with team chat outage. Here's a post we wrote on this topic: https://sameroom.io/blog/when-team-chat-goes-down-are-you-ready/ https://sameroom.io/blog/when-team-chat-goes-down-are-you-re...
- viach 11y agoWe'll know all the competitor names in this thread soon
- rekoros 11y agoSpeaking of, check out https://fleep.io https://fleep.io — great product, slightly different model than Slack.
- wosos 11y agoIt would be great if it supported linux or at least some client like pidgin
- bdcravens 11y agoDitto when AWS or Github go down, as well as everyone who points out why it was obvious to not Slack|Github|AWS. Then the service comes back up and business as usual.
- kordless 11y agoI'm 100% OK with Slack, even through all this, but it seriously needs to be decentralized a bit. I'd like to see pricing on an on-prem version of it.
- dopamean 11y agoIf you were going to run an on-prem version of Slack why not go with one of the existing tools that does the same thing?
- madeofpalk 11y agoI think because people like using Slack and, for an office communication tool, that's pretty important.
- oldmanjay 11y ago
- deleted 11y ago[deleted]
- drinchev 11y agoPrevious discussion https://news.ycombinator.com/item?id=10616743 https://news.ycombinator.com/item?id=10616743
- feld 11y agoI can't remember the last widespread outage for a major IRC network. Just sayin'.
- yeukhon 11y agoOn freenode or alike, netsplit is too common, although few would consider that as an outage of any sort.
- skdd8 11y agoReactiflux - the React.js chat/discussion room moved away from Slack to Discord (https://discordapp.com/ https://discordapp.com/) a couple of months back. the reason was: "Slack decided that Reactiflux had too many members and disabled new invites" here is a post with more info: https://facebook.github.io/react/blog/2015/10/19/reactiflux-is-moving-to-discord.html https://facebook.github.io/react/blog/2015/10/19/reactiflux-...
- nixgeek 11y agoHow is this related to the outage?
- skdd8 11y agoIt is related in the way that there are other tools out there that users can use, if people are frustrated by these outages.
- nixgeek 11y agoAll I can say is I sympathise and empathise with their operations team. Outages happen to everyone, including I'm sure Discord, and what matters most to me is transparency during and after the incident and that both individual and corporate values include incremental improvement - not making the same mistake twice. I'm perpetually frustrated by HN comments which take a tack of either pointing out (with your benefit of hindsight) things the commenter feels were incorrect, professing they could do better, or the strong advocacy for abandoning ship even with companies who have a provably pretty decent uptime record.
- skdd8 11y agoI am also frustrated with demoting comments that offer other alternatives or paint a different side of the picture. Unfortunately I cannot sympathize with a company which it's valuation is $2.8 billon, and cannot handle staying up or a large userbase.
- colinbartlett 11y agoThankfully their status page[1] is back up, though it was flaking for a bit earlier. Transparency is the most important thing to me. The status page is what I use to update StatusGator[2] so it can notify you when services go down. It can even notify you by Slack (when it's up) and for that reason I recommend using a second mode as well such as email, SMS, or webhook if you want to get crafty. 1. https://status.slack.com https://status.slack.com 2. https://statusgator.io https://statusgator.io
- iamsohungry 11y agoMeanwhile, IRC continues to work exactly as well as it has for 20+ years.
- nso95 11y agoIRC servers go down, too
- ossreality 11y agoYou're the third person I've seen make this remark. Are you trying to be annoying or are you really missing the point this extremely?
- nullrouted 11y agoThats why you have multiple hubs and multiple client servers....redundancy!
- thescriptkiddie 11y agoIRC is decentralized, so a few severs going down is no problem.
- msbarnett 11y agonetsplit isn't exactly what I'd call "no problem".
- nso95 11y agoI suspect most internal IRC nets just consist of a single server
- thescriptkiddie 11y agoThat's not exactly a point for slack, since internal slack nets don't exist. I call this "downtime as a service": you get all of the satisfaction an interrupted work day without any of the annoyance of being able to fix it yourself.
- flippyhead 11y agoI might be alone on this but I find it strange that "XYZ Website is DOWN!!!" is considered news worthy. I mean, if it's down and I care I know it because... it's down. If I don't use it, why do I care again? But then again, I never read tech crunch anymore because of different but identical crap.
- Zikes 11y agoI have to agree. When it's something big and business-critical, like AWS or Azure or some other major host, that's newsworthy, but honestly we should expect something like Slack to go down occasionally. So we can't chat for a few hours on a Monday, email and other business-critical lines of communication are still working just fine. On the other hand, I don't particularly mind it, either. It's not hurting anything, and maybe we need an excuse to dig up the old "proprietary communication vs IRC" argument now and then, just for kicks.
- simonw 11y agoSlack has become business critical at many companies - quite possibly including TechCrunch (lots of media companies with distributed journalists use Slack to co-ordinate everything).
- sharkweek 11y agoHere's why these articles are written: http://imgur.com/zgYvwmj http://imgur.com/zgYvwmj
- dang 11y agoOn HN we penalize such articles, plus users flag them heavily.
- click170 11y agoMeanwhile, Hipchat has been having issues on and off for weeks and nobody says a thing.