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Anecdotally, the jawbone wristbands have been very unreliable among my friends, multiple devices failed within a year. Customer service has been great, they ju
by 106121 11y ago
Anecdotally, the jawbone wristbands have been very unreliable among my friends, multiple devices failed within a year. Customer service has been great, they just ship you out a new one, no hassle. But you can't make that up in volume.
- srunni 11y agoMore details on issues with the UP: > Instead of using a strap attached to a small pod containing the electronics, the hardware was placed throughout the length of the bendable wristband. Spreading the electronics out made the device look like a bracelet, which fit with Jawbone’s goal of making electronics that doubled as jewelry. > That created problems in manufacturing. In initial manufacturing efforts, the device’s electronics were destroyed when hot rubber was injected into the mold. Over time, the process improved, but not enough to convince everyone that the device was ready to be shipped to consumers. When devices broke, it was difficult to decipher the reason because the electronics were encased in rubber.
- josephjrobison 11y agoYup I got the Up24 and it worked great for two months before it broke down physically. They shipped me a new Up 2 but the design of it is just so weird that it doesn't work. Customer support is ok, but not the best. Wouldn't trust their tech in the future.