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I think this pretty much applies to anyone who has to talk to people, and get things done. I do tech support of complex software for a living, and if something
by watmough 11y ago
I think this pretty much applies to anyone who has to talk to people, and get things done.
I do tech support of complex software for a living, and if something is not solved on a call, then the best way to leave the call gracefully is to itemize and describe next steps.
This applies anywhere you are driving a process.
- davidgerard 11y agoI'm a Unix sysadmin and I describe my job as 50% public relations. Working with other people is a problem so hard we evolved a human brain to do it better.* * if the social brain hypothesis is true.