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> Netflix the app on the TV needed ... agree to all ToS Was the Netflix app one of the advertised featured? Was this ToS presented[1] to you before you purcha
by pdkl95 11y ago
> Netflix the app on the TV needed ... agree to all ToS
Was the Netflix app one of the advertised featured?
Was this ToS presented[1] to you before you purchased it?
If they advertised a feature but failed to deliver it in the product you paid for, then I think you deserve your money back. They failed to deliver a merchantable good, as required[2] by UCC § 2-314(2)(f).
[1] "It was posted on our website" doesn't count, unless that was the place you purchased the TV. Requiring consumers to search every manufacturer's website before purchasing anything is insane.
[2] https://www.law.cornell.edu/ucc/2/2-314 https://www.law.cornell.edu/ucc/2/2-314
- windexh8er 11y ago> Was the Netflix app one of the advertised featured? http://www.lg.com/ca_en/tvs/lg-58UF8300-uhd-tv http://www.lg.com/ca_en/tvs/lg-58UF8300-uhd-tv - It's not clear from the product landing page what's included with regards to apps. However, Netflix is installed out of the box and there doesn't appear any way to uninstall it. But, it's unusable, as stated, until it's updated. The only way to update it is to agree to the ToS. You can see on this landing page: http://www.lg.com/us/experience-tvs/smart-tv/use http://www.lg.com/us/experience-tvs/smart-tv/use That Netflix is clearly part of the standard build (no installation required - Netflix comes with the TV out of the box, no interaction required. Sounds like this is illegal. So what's my recourse with LG?