I've had the same exact experience. They locked my account for weeks without response to my emails, and when they finally get back to me they told me that I'm "

I've had the same exact experience. They locked my account for weeks without response to my emails, and when they finally get back to me they told me that I'm "ineligible to use their service" but without ever a reason why. The entire ordeal was really frustrating and I would strongly recommend against their service also.