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> The reporter logs a ticket into JIRA often lacking how to reproduce the bug, and what the expected results are Could you funnel bug reports through a form t
by seanwilson 11y ago
> The reporter logs a ticket into JIRA often lacking how to reproduce the bug, and what the expected results are
Could you funnel bug reports through a form that requires fields to be filled out before submission? If the report is still seriously lacking, use a canned reply asking for more information and close the report if this isn't given. Also, could you require the bug reporter to write step-by-step what QA must do to replicate?