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Unfortunately, the CAs have their policies and we must adhere to those. We're working, however, on ways to better (and automatically) communicate with them when
by prdonahue 11y ago
Unfortunately, the CAs have their policies and we must adhere to those. We're working, however, on ways to better (and automatically) communicate with them when we encounter false positives. In this particular case, yes, some have very basic string matching for keywords like "iran" -- but in these scenarios we can (and do) request them to recheck by hand.
Your particular request should have been handled in less than 24 hours (or shorter, if non-free plan). The process for some of them is more manual than we'd like, but a support request can be filed to expedite if this happens again.
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