I doubt that "Microsoft blatantly hung up" on them. MS have their issues, but rogue dickishness hasn't been one of them for a long time. (I mean among ordinary

I doubt that "Microsoft blatantly hung up" on them. MS have their issues, but rogue dickishness hasn't been one of them for a long time. (I mean among ordinary employees; their CEO is perhaps a different story.) They've turned into a large, professional, bland organization, which causes many problems, but not the type of thing the OP (whose shoulder appears to me to have a chip on it) is alleging. I'm not saying this as any fan of MS. As far as I'm concerned, they've brought all their problems on themselves with egregious past behavior. (Reminds me of what Martin Amis said to Salman Rushdie after the fatwa: "It could have happened to a nicer guy.") But that doesn't change the fact that the anti-MS crowd behaves far more childishly than MS does.