8 ms·

Did You Mean: Google Maps?

29 points by kloncks 17y ago

bmalicoat 17y ago
I've always found Google's 404s jarring and retro in the worst way possible. They are in desperate need of a complete overhaul not the least of which should be the author's 'Did you mean?' functionality.
- nzmsv 17y ago
  404's need to be somewhat jarring, because the user needs to see a difference between a normal and an error page. Having "did you mean" suggestions would still be useful, though.
  - bmalicoat 17y ago
    Eh, they could at least use their current logo and make it link back to google.com when clicked.
    - ugh 17y ago
      The logo they use never even was their logo. It plain old Times Bold with different colors applied. And they use tables for the layout. There is no image on this page, it’s all just a pretty small html file (1,359 bytes).
  - mortenjorck 17y ago
    In a situation such as this where there really can't be more than one interpretation of user intent, I would still redirect to the maps page but display a Twitter or Posterous-style animated message div at the top. The user then knows they made an error, and that it was corrected for them.
- bmj 17y ago
  Perhaps something like the way Chrome handles bad URLs with "Oops! This link appears to be broken."
swolchok 17y ago
Counterexample: google.com/dumbass is a 404. Searching for google.com/dumbass returns results. "Did you mean: Google It You Dumbass" is not kosher.
- erickerr 17y ago
  Good point - this could me mitigated by only returning the results if there are matching Google products
  - swolchok 17y ago
    Another interesting one: gears.google.com does not redirect to google.com/gears, which is a 404. Contrast with voice and talk. Discoverable URLs clearly aren't a priority.
kejadlen 17y ago
The irony is that they already have a solution for this: http://googlewebmastercentral.blogspot.com/2008/08/make-your-404-pages-more-useful.html http://googlewebmastercentral.blogspot.com/2008/08/make-your...
teej 17y ago
If google, in theory, determined that users almost immediately hit the back button when they hit a 404 page, it would make sense to have the page load & render as fast as possible. Right now, the page size is ~1.3k for me. I also have a feeling that the 404 may be implemented in a different part of the stack than search. In a very unscientific test of data, the response times for 404 pages according to firebug are at least 10% faster than the normal response on the same subdomain. Also, of all the subdomains I tested, only m.google.com, picasaweb.google.com, and docs.google.com had different 404 pages. Like I said, this is all blind guessing, but my feeling is that Google has reasons for not better utilizing 404s. Having better 404's isn't rocket science and there are google properties that have them (youtube) so there's certainly reasoning behind it.
- houseabsolute 17y ago
  You'll probably notice that the 404 pages across most Google properties is the same. For example: http://images.google.com/mapss http://images.google.com/mapss And you might also notice that no matter what subdomain you hit, the path is all that seems to matter: http://images.google.com/maps http://images.google.com/maps http://maps.google.com/images http://maps.google.com/images It would be logical to conclude that there's some server you're hitting before you get to the service specific backend, and that maybe that is the reason the 404 pages come back faster.
- erickerr 17y ago
  Speed here is a subject of debate. Does Google want to minimize the load time of this particular 404 page (so you can do whatever you're going to do), or do they want to minimize the time to your intended destination? I think it's the later.
paul9290 17y ago
Umm they don't want u to type in the URL they want you to Google even the URLs you visit daily. When people see the 404 I would fair to say they get frustrated and Google what they were looking for.
roach 17y ago
I think it's better to return the 404. I hate it when the Comcast DNS redirects me to their search page when I misspell a domain name.
- romland 17y ago
  You can meet all standards (http's 404 error) and still have links on the error page.
  - mmelin 17y ago
    It sounds like Comcast is redirecting to a search page instead of returning NXDOMAIN for non-existing domain names. That is certainly not possible do to and at the same time be standards-compliant.
    - Dobbs 17y ago
      No you do it on the browser level. Crome for example when you mistype a domain gives you a 404 page combined with a google search.
    - kree10 17y ago
      That's what they're doing, though only if the domain matches /^www\..+/ which (along with their allowing you to opt-out) makes it a few degrees less evil than Verisign's infamous "Site Finder".
- ugh 17y ago
  Isn’t that different? You already want to go to some Google page. Google’s result pages are also fast, so it’s not as though you would have to wait any longer. Silent redirects are not so nice, but if you can see why you were redirected it shouldn’t be a problem.
- verisimilitude 17y ago
  You might be interested in opting out of this Comcast DNS redirection nonsense: https://dns-opt-out.comcast.net/ https://dns-opt-out.comcast.net/ Best set of hoops I ever jumped through (well, with regards to Comcast, at least).
ugh 17y ago
Just as an aside: Google’s misspelling detection is so damn good that I find myself smashing keys without much care whether I hit everything correctly or not whenever using Google.
- ghshephard 17y ago
  In case anyone is tempted to downvote the parent, I'll attest that is pretty much my searching behavior as well - in fact, it's often the case that I don't use the built in spell check of OS X spotlight (CMD-Space), but instead do CMD-T (new Tab), CMD-K (Search) - and then type some characters that _roughly_ approximate what I'm trying to spell, and then hit enter. Google usually has my results as one of the first hits, or, alternatively, pops it as a "suggestion"
cduan 17y ago
If I had to guess, Google probably gets so many hits for bad URL's (from hackers and such) that it's not worth the processing power to return custom 404 pages. (Notice how it also has no images?)
duairc 17y ago
As I live in Ireland I use google.ie. I often accidentally type maps.google.ie or mail.google.ie, to be greeted with a 404. Seems like a fairly easy problem to fix.
iigs 17y ago
Two potential problems: 1) I don't recall who it is, but someone who is not google holds a patent (sigh) on using the URL path after the host as the search string. 2) If it was my property to control, I would not want google.com/{*} to accumulate links on the internet. That is to say, before there was google.com/maps, one would expect some people to link to that URL directing their users to search for maps. Now that google is so big, that could be a dicey prospect, because substituting their own property for what would have previously been a search could reasonably be seen as anti-competitive.
- roryokane 17y ago
  In response to point 2, Google could still require that links to search pages still go to google.com/search?q=whatever. google.com/whatever would show a differently formatted page that shows a big error message at the top, with the search results as an extra, not the point of the page. This would mean that Google introducing new sections of the site would not conflict with links to search pages.
nomoresecrets 17y ago
There are an awful lot of people who never use the address bar - they just go to google.com and type the URL into that. So this kind of makes sense.

29 points by kloncks 17y ago

I've always found Google's 404s jarring and retro in the worst way possible. They are in desperate need of a complete overhaul not the least of which should be the author's 'Did you mean?' functionality.

nzmsv 17y ago
404's need to be somewhat jarring, because the user needs to see a difference between a normal and an error page. Having "did you mean" suggestions would still be useful, though.
- bmalicoat 17y ago
  Eh, they could at least use their current logo and make it link back to google.com when clicked.
  - ugh 17y ago
    The logo they use never even was their logo. It plain old Times Bold with different colors applied. And they use tables for the layout. There is no image on this page, it’s all just a pretty small html file (1,359 bytes).
- mortenjorck 17y ago
  In a situation such as this where there really can't be more than one interpretation of user intent, I would still redirect to the maps page but display a Twitter or Posterous-style animated message div at the top. The user then knows they made an error, and that it was corrected for them.
bmj 17y ago
Perhaps something like the way Chrome handles bad URLs with "Oops! This link appears to be broken."

swolchok 17y ago

Counterexample: google.com/dumbass is a 404. Searching for google.com/dumbass returns results. "Did you mean: Google It You Dumbass" is not kosher.

erickerr 17y ago
Good point - this could me mitigated by only returning the results if there are matching Google products
- swolchok 17y ago
  Another interesting one: gears.google.com does not redirect to google.com/gears, which is a 404. Contrast with voice and talk. Discoverable URLs clearly aren't a priority.

kejadlen 17y ago

The irony is that they already have a solution for this: http://googlewebmastercentral.blogspot.com/2008/08/make-your-404-pages-more-useful.html http://googlewebmastercentral.blogspot.com/2008/08/make-your...

teej 17y ago

If google, in theory, determined that users almost immediately hit the back button when they hit a 404 page, it would make sense to have the page load & render as fast as possible. Right now, the page size is ~1.3k for me. I also have a feeling that the 404 may be implemented in a different part of the stack than search. In a very unscientific test of data, the response times for 404 pages according to firebug are at least 10% faster than the normal response on the same subdomain. Also, of all the subdomains I tested, only m.google.com, picasaweb.google.com, and docs.google.com had different 404 pages. Like I said, this is all blind guessing, but my feeling is that Google has reasons for not better utilizing 404s. Having better 404's isn't rocket science and there are google properties that have them (youtube) so there's certainly reasoning behind it.

houseabsolute 17y ago
You'll probably notice that the 404 pages across most Google properties is the same. For example: http://images.google.com/mapss http://images.google.com/mapss And you might also notice that no matter what subdomain you hit, the path is all that seems to matter: http://images.google.com/maps http://images.google.com/maps http://maps.google.com/images http://maps.google.com/images It would be logical to conclude that there's some server you're hitting before you get to the service specific backend, and that maybe that is the reason the 404 pages come back faster.
erickerr 17y ago
Speed here is a subject of debate. Does Google want to minimize the load time of this particular 404 page (so you can do whatever you're going to do), or do they want to minimize the time to your intended destination? I think it's the later.

paul9290 17y ago

Umm they don't want u to type in the URL they want you to Google even the URLs you visit daily. When people see the 404 I would fair to say they get frustrated and Google what they were looking for.

roach 17y ago

I think it's better to return the 404. I hate it when the Comcast DNS redirects me to their search page when I misspell a domain name.

romland 17y ago
You can meet all standards (http's 404 error) and still have links on the error page.
- mmelin 17y ago
  It sounds like Comcast is redirecting to a search page instead of returning NXDOMAIN for non-existing domain names. That is certainly not possible do to and at the same time be standards-compliant.
  - Dobbs 17y ago
    No you do it on the browser level. Crome for example when you mistype a domain gives you a 404 page combined with a google search.
  - kree10 17y ago
    That's what they're doing, though only if the domain matches /^www\..+/ which (along with their allowing you to opt-out) makes it a few degrees less evil than Verisign's infamous "Site Finder".
ugh 17y ago
Isn’t that different? You already want to go to some Google page. Google’s result pages are also fast, so it’s not as though you would have to wait any longer. Silent redirects are not so nice, but if you can see why you were redirected it shouldn’t be a problem.
verisimilitude 17y ago
You might be interested in opting out of this Comcast DNS redirection nonsense: https://dns-opt-out.comcast.net/ https://dns-opt-out.comcast.net/ Best set of hoops I ever jumped through (well, with regards to Comcast, at least).

ugh 17y ago

Just as an aside: Google’s misspelling detection is so damn good that I find myself smashing keys without much care whether I hit everything correctly or not whenever using Google.

ghshephard 17y ago
In case anyone is tempted to downvote the parent, I'll attest that is pretty much my searching behavior as well - in fact, it's often the case that I don't use the built in spell check of OS X spotlight (CMD-Space), but instead do CMD-T (new Tab), CMD-K (Search) - and then type some characters that _roughly_ approximate what I'm trying to spell, and then hit enter. Google usually has my results as one of the first hits, or, alternatively, pops it as a "suggestion"

cduan 17y ago

If I had to guess, Google probably gets so many hits for bad URL's (from hackers and such) that it's not worth the processing power to return custom 404 pages. (Notice how it also has no images?)

duairc 17y ago

As I live in Ireland I use google.ie. I often accidentally type maps.google.ie or mail.google.ie, to be greeted with a 404. Seems like a fairly easy problem to fix.

iigs 17y ago

Two potential problems: 1) I don't recall who it is, but someone who is not google holds a patent (sigh) on using the URL path after the host as the search string. 2) If it was my property to control, I would not want google.com/{*} to accumulate links on the internet. That is to say, before there was google.com/maps, one would expect some people to link to that URL directing their users to search for maps. Now that google is so big, that could be a dicey prospect, because substituting their own property for what would have previously been a search could reasonably be seen as anti-competitive.

roryokane 17y ago
In response to point 2, Google could still require that links to search pages still go to google.com/search?q=whatever. google.com/whatever would show a differently formatted page that shows a big error message at the top, with the search results as an extra, not the point of the page. This would mean that Google introducing new sections of the site would not conflict with links to search pages.

nomoresecrets 17y ago

There are an awful lot of people who never use the address bar - they just go to google.com and type the URL into that. So this kind of makes sense.