This is exactly what happened to me on MULTIPLE occasions with multiple websites. Right down to the special characters table flipping. But the best one yet was

This is exactly what happened to me on MULTIPLE occasions with multiple websites. Right down to the special characters table flipping. But the best one yet was my car insurance (have since switched to another one). I logged in maybe once or twice a year and that thing was asking for a PIN. Turns out this was not actually a number they were asking for. When clicking through their password reset forms I found out that they were actually asking for a password (with multiple rules in place to make it more secure). Gaaahhh. Ok, sorry for rambling…