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The last update really hits the nail on the head for most Google products: > Apparently the update from Google is to find another support channel to escalate,

by dsl 11y ago

The last update really hits the nail on the head for most Google products: > Apparently the update from Google is to find another support channel to escalate, or only use TCP. I've never had a Google product issue ever resolved using an official channel I was directed to. It's only by back channels, friends of friends, posting to HN, etc.

deleted 11y ago
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- kbuck 11y ago
  They've likely blocked your VPN because they think you're trying to bypass region restrictions. In this case they don't care whether you're human or not: they simply want to make sure you can't watch videos that would not normally be available in your country. It's a ridiculous system, but it's unfortunately how media licensing still works. You could try getting a cheap VPN endpoint device and putting it between your router and your residential internet connection. Then you could VPN to that device to access the (usually-blocked) YouTube while still using your residential IP (assuming the blocking is done on your router).
  - kuschku 11y ago
    Well, the router is also the DSL modem – so there’s nowhere to put it inbetween, and my parents hate modifying that stuff. So I’ll have to pay more for a VPS that’s in my country just to make sure I don’t get hit by this again? Well, then fuck it, I’ll just use a goddamn free VPN or Tor or whatever.
- scott00 11y ago
  I think your best bet is to solve the youtube filter/access problem in a different way. If you have a cable modem and/or wireless router, it may let you filter web traffic by MAC address (mine does). If your sister uses a different computer than you, you could block access for her MAC, and allow access for yours. If there's only a single computer, software that does web filtering with a password-based override would probably work.
  - kuschku 11y ago
    Well, she (13) is using Kubuntu, which has this neat "randomize MAC" button. Not very effective.
    - scott00 11y ago
      Block by default and whitelist the exceptions.
      - kuschku 11y ago
        Well, I know that that won’t work – back when I was still young, my parents did that, and I – then also 14 – used aircrack-ng to sniff for my dad’s laptops MAC address and use that. I’m sure my little sister doesn’t know how that works, but I’d bet she’d find a friend or friend of a friend who does. Well, for now it seems to work again. I was just trying to test Tor, when I noticed that I hadn’t started Tor and I was watching YouTube actually over my VPN.
bad_user 11y ago
I've had a couple of issues with Google Apps and their support has been very helpful, getting a phone call from them and the issue solved in the same day. For example I got them to revert me from annual to the flexible plan by simply asking nicely and I even got them to operate settings that aren't normally available, like changing the primary domain. Nowadays I've been moving off Google Apps, but let me tell you, it's the support that I'll miss ;-) Also back in the day when I was working on integrating with AdX, their reply was very slow, but they did reply and they did help us with our integration. I do not have experience with GCE, but saying that you don't get support for any Google product is disingenuous.
- deleted 11y ago
  [deleted]
frakkingcylons 11y ago
My experience has been quite different. I signed up for the Cloud Platform free trial a couple of months ago and they have responded to me the same day at the latest when I have issues. Hell, they even got back to me on the weekend.

by dsl 11y ago

deleted 11y ago

[deleted]

kbuck 11y ago
They've likely blocked your VPN because they think you're trying to bypass region restrictions. In this case they don't care whether you're human or not: they simply want to make sure you can't watch videos that would not normally be available in your country. It's a ridiculous system, but it's unfortunately how media licensing still works. You could try getting a cheap VPN endpoint device and putting it between your router and your residential internet connection. Then you could VPN to that device to access the (usually-blocked) YouTube while still using your residential IP (assuming the blocking is done on your router).
- kuschku 11y ago
  Well, the router is also the DSL modem – so there’s nowhere to put it inbetween, and my parents hate modifying that stuff. So I’ll have to pay more for a VPS that’s in my country just to make sure I don’t get hit by this again? Well, then fuck it, I’ll just use a goddamn free VPN or Tor or whatever.
scott00 11y ago
I think your best bet is to solve the youtube filter/access problem in a different way. If you have a cable modem and/or wireless router, it may let you filter web traffic by MAC address (mine does). If your sister uses a different computer than you, you could block access for her MAC, and allow access for yours. If there's only a single computer, software that does web filtering with a password-based override would probably work.
- kuschku 11y ago
  Well, she (13) is using Kubuntu, which has this neat "randomize MAC" button. Not very effective.
  - scott00 11y ago
    Block by default and whitelist the exceptions.
    - kuschku 11y ago
      Well, I know that that won’t work – back when I was still young, my parents did that, and I – then also 14 – used aircrack-ng to sniff for my dad’s laptops MAC address and use that. I’m sure my little sister doesn’t know how that works, but I’d bet she’d find a friend or friend of a friend who does. Well, for now it seems to work again. I was just trying to test Tor, when I noticed that I hadn’t started Tor and I was watching YouTube actually over my VPN.

bad_user 11y ago

I've had a couple of issues with Google Apps and their support has been very helpful, getting a phone call from them and the issue solved in the same day. For example I got them to revert me from annual to the flexible plan by simply asking nicely and I even got them to operate settings that aren't normally available, like changing the primary domain. Nowadays I've been moving off Google Apps, but let me tell you, it's the support that I'll miss ;-) Also back in the day when I was working on integrating with AdX, their reply was very slow, but they did reply and they did help us with our integration. I do not have experience with GCE, but saying that you don't get support for any Google product is disingenuous.

deleted 11y ago
[deleted]

frakkingcylons 11y ago

My experience has been quite different. I signed up for the Cloud Platform free trial a couple of months ago and they have responded to me the same day at the latest when I have issues. Hell, they even got back to me on the weekend.