The authors, Don Norman and Bruce Tognazzini, have both been rather cranky in their writings for years. Sometimes Tognazzini seems almost too ready to criticize

The authors, Don Norman and Bruce Tognazzini, have both been rather cranky in their writings for years. Sometimes Tognazzini seems almost too ready to criticize anything new. cf: Tognazzini's "Top Ten Reasons the Apple Dock Sucks" (http://www.asktog.com/columns/044top10docksucks.html http://www.asktog.com/columns/044top10docksucks.html)