This is really typical of Google. Their customer support is notoriously horrible. It's a regular thing for users to report in the support forums that Google has

This is really typical of Google. Their customer support is notoriously horrible. It's a regular thing for users to report in the support forums that Google has shut down their AdSense or Google Checkout account without payment to no avail, and it looks like the same thing is now happening to Nexus One owners.