Assuming you know/represent your users, if you are building something just for yourself and don't care if someone else likes it, great. But if your goal is gett

Assuming you know/represent your users, if you are building something just for yourself and don't care if someone else likes it, great. But if your goal is getting users to use something, build a company around it, ask them & follow them. Assuming your most vocal users represent your average user or target audience, read this Guy Kawasaki's post http://news.ycombinator.com/item?id=89088 http://news.ycombinator.com/item?id=89088 Fear to question your old beliefs, think of the PayPal story. They originally thought they'll do payments through PDAs and put up the website as an afterthought. A week later they noticed everybody is using the website and almost no one is using the PDA software they wrote. They panicked and shutdown the website, until someone had the sense to say "if that is what our users want to use, lets let them", if they had insisted that PayPal only be used through PDAs you wouldn't have heard of them.