I know this may not be the same situation as yours, and it may not be entirely helpful to you; but whenever I've had a problem with my account I've just sent a

I know this may not be the same situation as yours, and it may not be entirely helpful to you; but whenever I've had a problem with my account I've just sent a note to PG and it's gotten taken care of within a day or so. (I have had voting problems previously.)