There is an Indian restaurant near my home and a bookshop - I really like both of them but I've been going there less and less. The restaurant added more tables

There is an Indian restaurant near my home and a bookshop - I really like both of them but I've been going there less and less. The restaurant added more tables, so during the buffet, it is impossible to walk 10 steps to your table. People give death stares, spill food etc. The bookshop added more shelves with books and now only one person can walk between shelves instead of two. What used to be a pleasant experience has now turned into an annoying one at both places. Result is I get my books from Amazon. This might be a trivial and stupid example, but when everything is optimized for revenues and profits it really is demoralizing.