"And I think that’s the great thing about trains. We are all using this common system together, and it’s very kind of leveling. We all want it to be better. And

"And I think that’s the great thing about trains. We are all using this common system together, and it’s very kind of leveling. We all want it to be better. And we want it to run more frequently, more smoothly, with less problems. We have a love-hate relationship, and an enormous desire for it to work better." I respect what designers do but the NYC MTA, at least, has way, way bigger problems than the way its system is visualized.