> >The former executives said Mr. Burd told them he had been reassured by Ms. Holmes. Mr. Burd continued to support the partnership with Theranos, according to

> >The former executives said Mr. Burd told them he had been reassured by Ms. Holmes. Mr. Burd continued to support the partnership with Theranos, according to the former Safeway executives. How does she do it? No, seriously. I mean, sometimes on my projects I get a really shitty result in the beginning... and I have to explain to my boss that it'll get better -- and I often fail (even though I'm really sure that the project will eventually be okay). How can Holmes reassure people of something that's clearly failing? What tricks is she using?