5 ms·

I have the same complaint. I can't explain how it has changed, but it used to be easy. Now it is difficult and error prone. I guess I just never paid attention

by andyana 11y ago

I have the same complaint. I can't explain how it has changed, but it used to be easy. Now it is difficult and error prone. I guess I just never paid attention to it when it was easy.

icebraining 11y ago
But why is it difficult and error prone now? I frankly cannot see it. What steps do you take, and where do you stumble?
- andyana 11y ago
  I can't run through it right now, but I guess there are simply too many steps to go from address to navigation. It used to be, as best I recall, input address -> click navigate. The error part comes in from making me visually choose from a list of addresses after I have already put in a specific address (search is not needed). The difficult part comes in to play when I am trying to get somewhere and the app is making me navigate through several interactions.
  - icebraining 11y ago
    But you don't need to search. Open maps.google.com, then type the address and click on the arrow; it'll open the two directions input screen with the destination already filled in. Now you can just choose the origin (e.g. click on "my location") and it'll show you the route.
    - d23 11y ago
      This is the problem. You can't argue a user into accepting that their experience is better. You have a whole swath of people saying maps has gotten significantly more cumbersome over the last few years. Telling the user they are wrong and giving them coping strategies to handle the UX awkwardness is just insulting.
      - icebraining 11y ago
        I'm not even a Google employee, let alone a Gmail developer, so I don't see how is it insulting. I'm simply explaining why I don't see the problem being reported.
        pcthrowaway 11y ago
        I also have no problem with gmail currently. I suspect only the people with complaints are being vocal here. It's gotten leaps and bounds more useful than it was 4-5 years ago. Transit directions are much easier to use. One of the only things I can complain about is that on mobile, if I've conducted a transit direction search then the results I get are for the given time. If I miss a bus or don't leave until a bit later and want to re-run the search again at the current time (some buses may have stopped running if I get delayed leavng party for example), I have to actually input the time on my phone; there's no way to re-run the search with the current time. It's mind-blowing to me that they wouldn't make it easier to have a transit search use the current time, and instead continue to use a route from anywhere from 15 minutes-3 hours ago. Why would I even be performing the search again if I wanted the same routes.

by andyana 11y ago

I have the same complaint. I can't explain how it has changed, but it used to be easy. Now it is difficult and error prone. I guess I just never paid attention to it when it was easy.

icebraining 11y ago

But why is it difficult and error prone now? I frankly cannot see it. What steps do you take, and where do you stumble?

andyana 11y ago
I can't run through it right now, but I guess there are simply too many steps to go from address to navigation. It used to be, as best I recall, input address -> click navigate. The error part comes in from making me visually choose from a list of addresses after I have already put in a specific address (search is not needed). The difficult part comes in to play when I am trying to get somewhere and the app is making me navigate through several interactions.
- icebraining 11y ago
  But you don't need to search. Open maps.google.com, then type the address and click on the arrow; it'll open the two directions input screen with the destination already filled in. Now you can just choose the origin (e.g. click on "my location") and it'll show you the route.
  - d23 11y ago
    This is the problem. You can't argue a user into accepting that their experience is better. You have a whole swath of people saying maps has gotten significantly more cumbersome over the last few years. Telling the user they are wrong and giving them coping strategies to handle the UX awkwardness is just insulting.
    - icebraining 11y ago
      I'm not even a Google employee, let alone a Gmail developer, so I don't see how is it insulting. I'm simply explaining why I don't see the problem being reported.
      - pcthrowaway 11y ago
        I also have no problem with gmail currently. I suspect only the people with complaints are being vocal here. It's gotten leaps and bounds more useful than it was 4-5 years ago. Transit directions are much easier to use. One of the only things I can complain about is that on mobile, if I've conducted a transit direction search then the results I get are for the given time. If I miss a bus or don't leave until a bit later and want to re-run the search again at the current time (some buses may have stopped running if I get delayed leavng party for example), I have to actually input the time on my phone; there's no way to re-run the search with the current time. It's mind-blowing to me that they wouldn't make it easier to have a transit search use the current time, and instead continue to use a route from anywhere from 15 minutes-3 hours ago. Why would I even be performing the search again if I wanted the same routes.