Freemium is definitely hard. We do this with Quill Engage (quillengage.com) for Google Analytics reporting and it certainly took us a long time to fully underst

Freemium is definitely hard. We do this with Quill Engage (quillengage.com) for Google Analytics reporting and it certainly took us a long time to fully understand the workload associated with maintaining a free product while trying to support our main paid product. For what its worth, we'll be signing up and trying out BareMetrics shortly. I love what we've seen of your product so far and look forward to seeing what your team has delivered. One other comment -- I love how you pulled in the output of your product to so clearly support the point of your blog post. Not a bad job selling your product while discussing technical issues :)