That's why you outsource them to the cheapest bidder. You have plausible deniability (I do care about quality, it's just those bad apples that deceived me as mu

That's why you outsource them to the cheapest bidder. You have plausible deniability (I do care about quality, it's just those bad apples that deceived me as much as you), but in truth you were aware from the very beginning that they would not be able to cope with the whole package.