The last 2 times I did online order pick-up it was not that convenient. Best Buy pickup wasn't bad, but they couldn't find my order. Maybe looked for 4 minute

The last 2 times I did online order pick-up it was not that convenient. Best Buy pickup wasn't bad, but they couldn't find my order. Maybe looked for 4 minutes? At Walmart, I couldn't even find anyone at the pickup station! It took at least 20 minutes to get the "right" someone (I did flag multiple people down but they couldn't help me). Then it took at least 10 more minutes to go through the process. Admittedly, both experiences were about 3 years ago. Maybe I'll try again.