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Tip is actually hardly related to quality of service. Michael Lynn's[1] research shows that people reveal their prejudices through tipping more than anything el
by erispoe 11y ago
Tip is actually hardly related to quality of service. Michael Lynn's[1] research shows that people reveal their prejudices through tipping more than anything else. Being a young busty blonde female gets you way more in tips than being a middle aged black male, regardless of the actual quality of service.
In regards to that, I don't think tipping is a good system unless what you want is pushing discrimination in the workplace even further. Service should just be included in the price. But at least, the blind tipping model of these apps eliminates that bias. If you don't know who will deliver, you are less likely to tip the busty blonde girl more than the black man.
[1] https://sha.cornell.edu/about/directory/instructors/wml3 https://sha.cornell.edu/about/directory/instructors/wml3
edit: grammar and typos