4 ms·

This looks to be a big risk for the contracted delivery people since they're only getting paid the delivery fee plus the tip. Even working pizza delivery, you a

This looks to be a big risk for the contracted delivery people since they're only getting paid the delivery fee plus the tip. Even working pizza delivery, you are still an employee and must make at least minimum wage. If you work for DoorDash you're absolutely dependent on tips. This leads me to a further line of thought- if DoorDash is classifying all of their delivery people as contractors do they have a robust vetting system for people who deliver for them? Heck, even with a robust vetting system I can see there being potential for serious altercations between a DoorDash contractor who just spent an hour taking a big order to a far-flung delivery address and the person who made the order who completely stiffs them on the tip.

aggie 11y ago
The tip is made in advance, when placing the order.
- apapli 11y ago
  So you're tipping for what you expect will be good service?
  - SilasX 11y ago
    I don't think the decision of which roles are tipped (vs paid a piecework/wage) ever had any actual incentive-aligning logic behind it. Super Duper Burgers, for example, has zero table service, and you're expected to bus your tray. They still have tip jars and a tip field on the credit card slip. Convenience stores now have tip jars too. Don't try to reason with it, just follow established practice as best you can.
  - noer 11y ago
    That's how it works for the most part on Grubhub/Seamless & Delivery.com (if it still exists). Seamless defaults to a 10% tip or $2, whichever is greater. Grubhub & delivery.com both asked the user to enter a tip amount or select a predetermined amount of 10, 15 or 20%. I was a bike messenger doing food delivery for awhile. For the most part people tipped between 10-20%. The delivery person sees the tip in advance for the most part and can decide drop-off order based on that. Additionally, most people who've told me their tipping practices for food delivery usually have a predetermined amount regardless of service/time/basket size.
  - erispoe 11y ago
    Tip is actually hardly related to quality of service. Michael Lynn's[1] research shows that people reveal their prejudices through tipping more than anything else. Being a young busty blonde female gets you way more in tips than being a middle aged black male, regardless of the actual quality of service. In regards to that, I don't think tipping is a good system unless what you want is pushing discrimination in the workplace even further. Service should just be included in the price. But at least, the blind tipping model of these apps eliminates that bias. If you don't know who will deliver, you are less likely to tip the busty blonde girl more than the black man. [1] https://sha.cornell.edu/about/directory/instructors/wml3 https://sha.cornell.edu/about/directory/instructors/wml3 edit: grammar and typos
alaskamiller 11y ago
These days everyone just rely on an API for the background check. Be scared when the push for faster and more dense data results in a new world where anytime you engage with another person you run a background check, credit check, and medical history check before uttering a single word.

aggie 11y ago

The tip is made in advance, when placing the order.

apapli 11y ago
So you're tipping for what you expect will be good service?
- SilasX 11y ago
  I don't think the decision of which roles are tipped (vs paid a piecework/wage) ever had any actual incentive-aligning logic behind it. Super Duper Burgers, for example, has zero table service, and you're expected to bus your tray. They still have tip jars and a tip field on the credit card slip. Convenience stores now have tip jars too. Don't try to reason with it, just follow established practice as best you can.
- noer 11y ago
  That's how it works for the most part on Grubhub/Seamless & Delivery.com (if it still exists). Seamless defaults to a 10% tip or $2, whichever is greater. Grubhub & delivery.com both asked the user to enter a tip amount or select a predetermined amount of 10, 15 or 20%. I was a bike messenger doing food delivery for awhile. For the most part people tipped between 10-20%. The delivery person sees the tip in advance for the most part and can decide drop-off order based on that. Additionally, most people who've told me their tipping practices for food delivery usually have a predetermined amount regardless of service/time/basket size.
- erispoe 11y ago
  Tip is actually hardly related to quality of service. Michael Lynn's[1] research shows that people reveal their prejudices through tipping more than anything else. Being a young busty blonde female gets you way more in tips than being a middle aged black male, regardless of the actual quality of service. In regards to that, I don't think tipping is a good system unless what you want is pushing discrimination in the workplace even further. Service should just be included in the price. But at least, the blind tipping model of these apps eliminates that bias. If you don't know who will deliver, you are less likely to tip the busty blonde girl more than the black man. [1] https://sha.cornell.edu/about/directory/instructors/wml3 https://sha.cornell.edu/about/directory/instructors/wml3 edit: grammar and typos

alaskamiller 11y ago

These days everyone just rely on an API for the background check. Be scared when the push for faster and more dense data results in a new world where anytime you engage with another person you run a background check, credit check, and medical history check before uttering a single word.