Re-reading what I wrote, it's pretty clear I didn't recommend being rude until after they've declined to pay. It seems obvious not to be rude right off the bat

Re-reading what I wrote, it's pretty clear I didn't recommend being rude until after they've declined to pay. It seems obvious not to be rude right off the bat in such a situation, so there didn't seem to be a point mentioning it. I think most people understand not to be rude to potential customers. > See? ... There's no need to be condescending about it.