I think this applies more to companies requesting bugfixes as well as their scale and scope. For me at least, I don't mind fixing bugs in my projects if some ra

I think this applies more to companies requesting bugfixes as well as their scale and scope. For me at least, I don't mind fixing bugs in my projects if some random person is having trouble; heck that can be fun many times. On the other hand, a company using my project requesting that I drop everything and fix a bug that's only a problem for them? Seems perfectly reasonable to say "sure, it'll be 300$/hr" or whatever a reasonable rate might be. This is of course all a hypothetical though, since I don't have any projects that more than like 5 people use and I have to hold them at gunpoint to get them to submit a bug report T_T.