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I've been there. Here's what worked for me: 1. Answer emails very quickly. (Within a few minutes) 2. Return phone calls very slowly. (Never pick up, call back
by MalcolmDiggs 11y ago
I've been there. Here's what worked for me:
1. Answer emails very quickly. (Within a few minutes)
2. Return phone calls very slowly. (Never pick up, call back many hours later).
Eventually, any "rational actor" who is trying to reach you will email instead.
- brudgers 11y agoA client may just find another provider and still be a rational actor. There are contexts in which lack of responsiveness to phone calls is viable and contexts in which it is not. For example the caller calls the callee's boss when they cannot get service.