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"Brooke Hammerling, a tech start-up publicist based in New York, recently paid $113 to Postmates for three orders of cheeseburgers and fries on a rainy day. It
by Diamons 11y ago
"Brooke Hammerling, a tech start-up publicist based in New York, recently paid $113 to Postmates for three orders of cheeseburgers and fries on a rainy day.
It turned out, after Postmates investigated the order, that the courier had punched in the incorrect price for the food, which should have been $39.78. The company issued a refund for the difference.
“I should’ve known they weren’t showing the actual prices,” Ms. Hammerling said. "
That pretty much summarizes the customers of these apps.
- the_watcher 11y agoPostmates charged me $140 for a $10 burrito once ($14-ish with fees). I didn't notice for a few days, since the estimate was not that high, and I usually don't close out immediately. I called their support, and they immediately refunded the entire balance of the meal. Their support has been generally fantastic in my experience, and their high prices are really the only way to make the model work.
- Diamons 11y agoIn this case she saw the $113 charge for three orders of cheeseburgers and fries and didn't think twice about it. To her that price seemed logical.