4 ms·

I'm curious what they did for due diligence. There are a lot of complaints about how Jet works (or doesn't), how scammy sellers are doing bait and switch, and h

I'm curious what they did for due diligence. There are a lot of complaints about how Jet works (or doesn't), how scammy sellers are doing bait and switch, and how customer support isn't helpful. Their reputation isn't very good. I know I won't order from them until they add seller transparency and better support.

pravda 11y ago
I love Jet.com Great prices, at least after their recent 20% discount. Got (5 cases!) cat food for less then it would cost locally and it gets delivered right to the door! I can't imagine they made any money off me. I might even be a 'loss leader'. If $500M from Fidelity keeps the ship floating for a while, God bless them!
- rebeccaskinner 11y ago
  I thought the entire point was that you were paying as close to cost as possible and they made their money off subscription fees?
  - mikenyc 11y ago
    That was hurting their growth so they dropped the fee. http://fortune.com/2015/10/07/online-shopping-jet-com/ http://fortune.com/2015/10/07/online-shopping-jet-com/
    - wmeredith 11y ago
      Making money was hurting their growth, so they stopped. Ah, the ol' Amazon model.
      - arbuge 11y ago
        That describes alot of companies besides Amazon if you insert "for a while" after "stopped".
- samstave 11y ago
  Pets.com 3.0