4 ms·

Dear EarthLink Customer Support

• bdfh42 17y ago
  This happened to Charles Petzold! A living programming god. Time for the flaming torches and pitchforks if you live anywhere near Atlanta.
• jrmurad 17y ago
  404: "The requested URL /blog/2010/01/Dear-EarthLink-Customer-Support.html was not found on this server." going directly to http://www.charlespetzold.com/ http://www.charlespetzold.com/ yields a placeholder saying: "This domain is powered by EarthLink Web Hosting."
  • thaumaturgy 17y ago
    Not for me, at the moment. It's very likely there's a DNS conflict. EarthLink probably never removed his records from their DNS servers, so Earthlink customers (and anyone else that uses EarthLink DNS) is getting a different result than others are. ...although, I can't corroborate that on 207.69.188.185, .186, or .187, so maybe not. But I do find it hard to believe that Earthlink "hijacked" anyone's domain name.
• Semiapies 17y ago
  The drop in customer service quality from Mindspring to EarthLink after that acquisition was rough; I bailed after a couple of years.
• arantius 17y ago
  The article doesn't provide any details; I'm quite curious _how_ this happened. And how did it stop?