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Ask HN: Distributed Call Center
Where can I find a phone forwarding system for cell phones? I was thinking to utilize people working from home for a distributed call center. When a call comes in the forwarding software will call an available person. I don't even know where to look for such a system. Thanks for any suggestions.
- dexcs 11y agohttp://www.live.sipgate.co.uk/ http://www.live.sipgate.co.uk/ for example...
- nyc111 11y agoUnfortunately, sipgati is UK only. I'm in Turkey.
- ramon 11y agoYou'll need to build a solution for that because each business has specific requirements. There will be a ring group and someone will pick-up the call from the group that's being ringed. If you have 10 people, 10 people will ring at the sametime, one will pick-up the phone call. I can help you with that Gmail ramonck
- nyc111 11y agoThanks. I will contact you. But at this point I'm just investigating and trying to understand what needs to be done. When you say you need to build a solution, where is this done? On the phone? On the computer?