Actually worked for Gateway for a very short stint in one of their stores. I had just left Circuit City, who then went bankrupt, and moved over to Gateway, who

Actually worked for Gateway for a very short stint in one of their stores. I had just left Circuit City, who then went bankrupt, and moved over to Gateway, who then shut down their stores a month after I left. Years later I was doing contract dev work at Best Buy. A lot of the managers there didn't like that story, and looked at me as the bringer of darkness or something. The POS system at the Gateway stores was identical to the ones used in the call centers (from what I understood). They were absolutely not meant for retail use and were confusing as hell. The one great thing though was that you could sell people on the idea that that they could bring their computers into the store to get worked on and that work would be covered under warranty. And that was true, until they shut the stores down. I felt bad about all of those 3-5 year service plans I sold. At least they weren't as expensive as CC or Best Buy plans.