Two things have happened in the last ten years that made tax filing harder for a large number of Americans. One was closing TeleTax. This telephone-based syste

Two things have happened in the last ten years that made tax filing harder for a large number of Americans. One was closing TeleTax. This telephone-based system was effective and had good customer satisfaction. The IRS closed it and forced people to use an e-file provider. I think they did it because of the ideological privatization thing. The other thing was the change in the NYS tax system to get rid of the IT-100 form. This form was like writing in your address and attaching your W2, and then the NYSDTF would calculate your tax and send you a bill. This was replaced with the harder-to-fill-out IT-150. So, tax filing for most Americans, in the age of the internet, has only gotten harder. It's retarded.