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Just a quick update - I can no longer reset my password, so either they have actually deleted my account now (great!) or just changed the email address. Either
by drakonka 11y ago
Just a quick update - I can no longer reset my password, so either they have actually deleted my account now (great!) or just changed the email address. Either way there is no use speculating now as my profile page is a 404 and there is no way to tell with certainty one way or the other whether my account has actually been removed (I suppose one could try to register the username "Lazer", but I am way too sick of this to go near their registration form again).
I filed an ICO report early this morning when the libel on their website stayed there overnight with no sign of changing hours after the cofounder's and Y Combinator president's replies; I simply didn't know what else to try and someone suggested looking into the ICO. So I guess it will just be in their hands now and I'll see what comes out of it, if anything. For now I think this is the end of the road in terms of getting the best possible outcome with a company like this. They are clearly not going to admit their mistake and they seem to still be in (seemingly really bad) damage control mode. I think any further interaction with them would just be a waste of time at this point.
- austenallred 11y agoThanks for this. It was really fun to watch a CEO completely torpedo his startup in less than 24 hours by publicly flipping the bird to a message board filled with its would-be users for some reason I cannot begin to fathom. We should do this again sometime. EDIT: After reading through a bunch of the CEO's comments, I'm now seriously concerned there may be a mental illness at play. I probably shouldn't have made light of the situation; calling out several users such as minimaxir as Alex from LiveCoding honestly seems delusional.
- dongping 11y agoThe CEO is not even trying to do the damage control.
- austenallred 11y agoThey're tweeting that most of the comments on here are coming from competitors. I think the problem is they're so overly defensive they're completely in denial.
- profmonocle 11y agoClaiming that everyone criticizing them is a competitor or a banned user seems to cross the line from overly defensive to paranoid.
- denniskane 11y agoBut in reality, Hacker News doesn't merely represent a large potential user base... there is almost a hardcoded, "#include <HackerNews.h>" kind of dependency for anything that claims to be a platform for sharing the development of software products.
- cjslep 11y ago> We should do this again sometime. I completely understand the glee to be had watching a clueless CEO bumblefuck their customer relations, but I really do not wish for this to happen to anyone else.
- fyarebox 11y agoLazer is shown as 'Available' on their registration form, FYI. Thanks for sharing your story - I think a lot of people who have been following this thread can't believe what's unfolded. I hope your feline friend continues to get better.
- drakonka 11y agoThanks very much for confirming. Glad to hear it may really be gone!
- learning_still 11y ago"00:12drmjgoh no. #1 we can but as you know is not like we go and delete each account instantly as 80% of users who requests account deletion come back after two weeks to requests their account back and are mad we deleted it 00:12drmjg#2 people who requested account deletion in pasts used the accounts for credit card fraud and then re-create new ones"
- sleepybrett 11y agoI'm not sure they will have that problem (80% of users requesting deletes returning) again.
- drakonka 11y agoUpdate to the update...my profile is now back, again with accusations of spam: https://www.livecoding.tv/lazer/ https://www.livecoding.tv/lazer/
- deleted 11y ago[deleted]
- aebersold 11y agoSince the username was available again, probably someone else could have created a new profile with the username lazer.