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We received the following email from someone at Slack: "I’m writing to inform you that we've disabled the ability to add more users to the Reactiflux Slack tea
by vjeux 11y ago
We received the following email from someone at Slack:
"I’m writing to inform you that we've disabled the ability to add more users to the Reactiflux Slack team. We're happy that you've found Slack to be a great platform for your community but from both an administrative and performance perspective this is proving to be unsustainable.
Although we do simple chat and file-sharing very well, Slack simply isn’t designed for communities of thousands of users to chat. Slack's ideally designed for teams of coworkers who collaborate closely and frequently to get work done. That said, looking into ways to better support communities like yours in the future is something that has been suggested many times! The idea is under consideration, and if changes are implemented to make this easier in the future, we'll be sure to get the word out.
I’m not sure how you’re sending out your invites, because if you’re using the web interface it should tell you that your maximum user limit was reached. If you’re using the undocumented API, we’re returning a user_limit_reached error that you'll run into soon.
If you do want to continue to use Slack to manage this community, I'd recommend you spin up multiple smaller teams and cap each one around no more than 1,000 users. Once one team fills up, stop inviting people to that team and start a new one for the next group of people who want to join your community. That's the best way to ensure that your teams remain manageable and that the service stays nice and snappy for you.
Thanks so much for your understanding. If you have any questions, please don't hesitate to drop us a line!"