People are choosing to agree to EULAs that say they have no right to sue for any reason, but agree in advance in the case of disputes that they'll submit to bin

People are choosing to agree to EULAs that say they have no right to sue for any reason, but agree in advance in the case of disputes that they'll submit to binding arbitration by an arbiter chosen by company, and if the consumer loses that they pay all the costs associated with that arbitration. Just because they chose to be a part of that agreement doesn't mean it's OK or not worth complaining about.