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How about all the important calls they let languish because of the bide-shedders interfering? How is that safe? Can the naysayers be sued by the family of some
by fineman 11y ago
How about all the important calls they let languish because of the bide-shedders interfering? How is that safe?
Can the naysayers be sued by the family of some kid who died because dispatchers weren't allowed to evaluate a new tool because change scares some people? (No, of course not. And that's why there are so many bikeshedders.)
- harryh 11y agoBikeshedding is when leaders ignore complex & core questions to focus on trivial ones that are easier to understand. The tools that dispatchers use to handle incoming called doesn't sound like a trivial question.
- fineman 11y agoThe core of bikeshedding is continued nitpicking at the trivial by those who can't understand or don't know enough to grasp the its actual significance. And it's not just leaders. Certainly change would be bad if the programmer in question blidnly modified existing systems. But I don't see any of the reactionaries asking that - they just assume the worst and go off on how unsafe it might have been. But a new webapp bundling data from other systems into a new view? It shouldn't be any problem at all. The professionals on the phones are the very ones who would have to evaluate the information it returned so there's no way around letting them use it.