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He helped them do their job, in the way they should do their job, but in a way which was efficient and directly led to better, and possibly life-saving, outcome

He helped them do their job, in the way they should do their job, but in a way which was efficient and directly led to better, and possibly life-saving, outcomes to residents of Seattle. How did it determine call priority? How did it order priority? How was the ordering presented? Was the computer system itself modified, or was it running on a parallel, out-of-band system? Did the call system computer need to run new, untested and unverified processes? Did the call system computer need new untested dependencies installed? Was the deployment procedure for the new system worked through with IT? Could IT restore a system with the new call prioritization display on it? What are the security boundaries for the new call system with the prioritization display? Is the threat model the same? Has he assembled a threat model? Does he care? Does he know what a threat model is? But you are suggesting he should have been fired ? On the spot.

aeorgnoieang 11y ago
Are all of your questions rhetorical? Or would the answers to them change whether you think Clemans should have been fired on the spot? Would it matter that, as badly as Clemans may have behaved, he was significantly better than the other IT staff that worked in the center? Just based on the post, I don't expect its author to even know enough to ask any of the questions you have. Why are you assuming the worst? Is there anything specific that makes you think Clemans was irresponsible?
- CountSessine 11y ago
  Are all of your questions rhetorical? Or would the answers to them change whether you think Clemans should have been fired on the spot? If any of those answers were any different than what I expect they are, it would have required the participation of the larger IT apparatus at the SPD. In which case, his boss probably would have been suspended as well. Would it matter that, as badly as Clemans may have behaved, he was significantly better than the other IT staff that worked in the centre? better? That is positively dripping in thoughtless elitism. But for the sake of argument, better than the other IT staff who worked with their superiors to define solutions to requirements rather than railroading their pet ideas through? Better than the other IT staff who understand the extraordinary intolerance the public has for acute and sudden failure in public agencies? If this clueless cowboy had brought the 911 dispatch system down, heads would have rolled. Clemens can waddle off and get a new private sector job, but what about everyone else caught up in the mess? Just based on the post, I don't expect its author to even know enough to ask any of the questions you have. Why are you assuming the worst? Is there anything specific that makes you think Clemans was irresponsible? The hissy-fit he threw when he didn't get his way? Why, based on this article, would you ever give Clemens the benefit of the doubt? Especially when he's pitted against a public servant who has most likely risked his life on more than one occasion in the line of duty?
numbsafari 11y ago
Here's an important question: was the list of keywords he was using to highlight the calls in any way skewed such that it would, intentionally or not, result in one group of callers being prioritized over others? This could lead to accusations of racial bias.

aeorgnoieang 11y ago

Are all of your questions rhetorical? Or would the answers to them change whether you think Clemans should have been fired on the spot? Would it matter that, as badly as Clemans may have behaved, he was significantly better than the other IT staff that worked in the center? Just based on the post, I don't expect its author to even know enough to ask any of the questions you have. Why are you assuming the worst? Is there anything specific that makes you think Clemans was irresponsible?

CountSessine 11y ago
Are all of your questions rhetorical? Or would the answers to them change whether you think Clemans should have been fired on the spot? If any of those answers were any different than what I expect they are, it would have required the participation of the larger IT apparatus at the SPD. In which case, his boss probably would have been suspended as well. Would it matter that, as badly as Clemans may have behaved, he was significantly better than the other IT staff that worked in the centre? better? That is positively dripping in thoughtless elitism. But for the sake of argument, better than the other IT staff who worked with their superiors to define solutions to requirements rather than railroading their pet ideas through? Better than the other IT staff who understand the extraordinary intolerance the public has for acute and sudden failure in public agencies? If this clueless cowboy had brought the 911 dispatch system down, heads would have rolled. Clemens can waddle off and get a new private sector job, but what about everyone else caught up in the mess? Just based on the post, I don't expect its author to even know enough to ask any of the questions you have. Why are you assuming the worst? Is there anything specific that makes you think Clemans was irresponsible? The hissy-fit he threw when he didn't get his way? Why, based on this article, would you ever give Clemens the benefit of the doubt? Especially when he's pitted against a public servant who has most likely risked his life on more than one occasion in the line of duty?

numbsafari 11y ago

Here's an important question: was the list of keywords he was using to highlight the calls in any way skewed such that it would, intentionally or not, result in one group of callers being prioritized over others? This could lead to accusations of racial bias.