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> I am offering him last month's refund as a token but even that is against the terms and conditions. That is very generous of you. If he was not happy, he sho
by pavornyoh 11y ago
> I am offering him last month's refund as a token but even that is against the terms and conditions.
That is very generous of you. If he was not happy, he should have cancelled in 30 days. I wouldn't go back and forth with him nor would I give him a penny more if I were in your shoes. You are in to make a profit as well. Imagine if all your customers did this? Stand firm and don't give him a dime.
- codegeek 11y agoThx. I wrote back to him finally saying "No". But still offered him the last month refund as a token to make him feel good about him and his sorry ass. Also told him that if he doesn't take this offer, then he is free to do whatever he needs to do. I refuse to be bullied by these idiots.
- pavornyoh 11y ago>But still offered him the last month refund as a token to make him feel good about him and his sorry ass. Good guy you are. Stand firm and call his bluff. 5 months is a long time to not realize something isn't working for a business.