"factoid" - one of our best tactics for avoiding non-constructive grumpiness has been to teach the chatbot descriptive but firm responses to some of the most co

"factoid" - one of our best tactics for avoiding non-constructive grumpiness has been to teach the chatbot descriptive but firm responses to some of the most common mistakes. In a lot of cases, as I note elsethread, I think it's often that they've been locked into tunnel vision over the "solution" they're currently attempting - they have a serious case of XY problem but their self-made blinkers prevent them seeing that. A much shorter version of this drama gets played out on technical channels when one of us goes "hmm, why isn't this working?", somebody else goes "wtf are you doing that for?" and the first one goes ".... oh, FFS, because I'm an idiot". But it takes practice to be that in tune with your inner idiot.