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That would have been completely possible had he still been under the manufacturer's warranty, as yours seems to have been. The issue here was the he was outsid

That would have been completely possible had he still been under the manufacturer's warranty, as yours seems to have been. The issue here was the he was outside the standard warranty but still within the extended warranty that he hadn't registered. There's no way for Apple (or any company) to know that you bought an extended warranty from a third-party unless you notify them/register it with them. That's the crux of the issue here. If you have an Apple warranty, you can even take it to a third-party authorized Apple center and they can fix it. Their current systems allow them to have parts on order within 12 hours and they don't have to hang on to your machine, if it works (which it would for a battery issue), in order to get something that takes longer to order.

vetinari 11y ago
> That would have been completely possible had he still been under the manufacturer's warranty, as yours seems to have been. Yes, mine has been under warranty. It is important to note however, that this Thinkpad came with 3 years warranty as a standard. (Looks like they scaled that down to 2 years since then). > Their current systems allow them to have parts on order within 12 hours and they don't have to hang on to your machine, I assume this is US-specific thing. As I wrote, I was always waiting for weeks for the spares to arrive (once for HDD and twice for power supply). There is only third party service center - only 8 out of 28 EU countries have Apple Stores - and they are not allowed to stock spares. They also have to send the swapped parts back to mothership.