As a former CSR cog, this is a great tip. Just call back. Some CSRs are dicks, some think you're a dick, and some just aren't aware of when they can apply cre

As a former CSR cog, this is a great tip. Just call back. Some CSRs are dicks, some think you're a dick, and some just aren't aware of when they can apply credits. I certainly have no love for BOA, but the one time I was in a similar situation the CSR credited half of my overdraft fees back to me as a "one time courtesy." (Pro-tip: if you're a good customer, they can give you a courtesy credit for just about anything under the sun if you're patient enough to work your way up the food chain.)