Apart from everything else in the OP; from the email he received: > I wanted to reach out personally [...] So personally is going the way of literally, which

Apart from everything else in the OP; from the email he received: > I wanted to reach out personally [...] So personally is going the way of literally, which literally does or does not mean literally [1]. [1] http://dictionary.reference.com/browse/literally http://dictionary.reference.com/browse/literally