Assuming they resolve his Applecare issue, the cost is zero. At my Apple store, they offered to ship the laptop back to my house directly as an option. Yes, it

Assuming they resolve his Applecare issue, the cost is zero. At my Apple store, they offered to ship the laptop back to my house directly as an option. Yes, it does indeed take at least three days for any repair on any Apple laptop. If his business depends on your laptop so much, he should have a backup machine to work on for a couple of days or set one up before taking it into the shop. Finally, how can one possibly think these machines are 'pro' quality? They are obviously aimed at and targeted at consumers. Just because it's called pro, doesn't mean it's intended for professionals. Apple stopped catering to professionals a long time ago, and even things like the Macbook Pro are obviously aimed at the end consumer. That's how they can get away with having pretty much all custom, unserviceable parts. Don't get me wrong, they're amazing laptops, but they're just not 'pro'.