> establish that the product has broke under reasonable use This is incredibly tough to prove. Also, in some countries, the burden of proof is with the consume

> establish that the product has broke under reasonable use This is incredibly tough to prove. Also, in some countries, the burden of proof is with the consumer as soon as 6 months after purchasing (Netherlands). People think that the EU law makes them incredibly powerful. However, if you are arguing with a well-informed employee, the outcome might not be what you expect.