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This comment needs to be at the top. Something is missing from the story.
by jhugg 11y ago
This comment needs to be at the top. Something is missing from the story.
- simonh 11y agoI think this is the answer, the Apple Store rep made a mistake. From the comments on the page: BLUESHIRTER MAY 5, 2014 AT 3:44 AM Sadly, the guy you spoke to was very wrong. There are 2 part numbers for the same part depending on why it is being replaced. If the top case is damaged, or failed out of warranty, it’s 399. If it is a failed (out of warranty) or consumed battery, it is as stated above, $199, and 24 hours to replace. For validating your AppleCare, drop the machine for repair, go home, call AppleCare, email a copy of your receipt/proof of purchase, by the time you pick up the repair, you are golden. This is done nearly daily at every store in the country.