Now you've just taken a deal, which was probably worth $200, and made it even more expensive to execute. Not to mention, this is a customer who is already dema

Now you've just taken a deal, which was probably worth $200, and made it even more expensive to execute. Not to mention, this is a customer who is already demanding enough to warrant a swap, so who's to say the demands won't increase once you've already sunk some cost into it. (See my note about swaps not being legally-binding until the sale.) > Oh, and the story about... Oh my goodness, salespeople absolutely abuse the cars. (For the record, I did not.)