Umm, the place I've been working at uses them for 401k, payroll, etc with online portals since 2011 when we moved away from a different legacy payroll company t

Umm, the place I've been working at uses them for 401k, payroll, etc with online portals since 2011 when we moved away from a different legacy payroll company that also had that sort of stuff since ~2000. I think you are just mistaken and/or a feature important to you was online added this year.